PRIVACY POLICY
Permit Works Privacy Policy
Last updated: September 17, 2026
Permit Works respects your privacy. This policy explains how we collect, use and share personal information when you visit our website, contact us or use our services.
Information we collect
We collect information you provide, such as your name, email address, telephone number, property address, project details and submitted documents. When you visit our website, cookies and similar technologies may collect information about your device, pages visited and interactions with our website or advertising.
How we use information
We use information to respond to enquiries, prepare quotations, provide architectural and permit-related services, communicate about projects and maintain business records. We also use website and enquiry information to understand which advertising brings people to our business and to measure advertising effectiveness.
Information sharing
We share information with service providers that help us operate our website, manage communications, deliver services and measure advertising. For advertising measurement, we may share website interaction information and protected versions of your email address or telephone number with Google. This helps Google match enquiries and service outcomes to interactions with our advertising. Contact details used for this matching are hashed—a process that transforms them into coded values before transmission. Hashing does not make the information anonymous. Where necessary to deliver your requested services, we may also share relevant project information with consultants, municipalities and other parties involved in your project. Information may be disclosed where required by law.
Cookies and your choices
Cookies and similar technologies help us understand website use and advertising performance. You can manage cookies through your browser, although restricting cookies may affect some website features. We obtain consent where required. You may contact us to ask about our use of your information or withdraw consent, subject to applicable legal or contractual restrictions. Declining optional advertising measurement does not prevent you from requesting our services.
Storage and protection
We use safeguards appropriate to the sensitivity of the information we hold. No method of electronic storage or transmission is completely secure.
Our service providers may process information outside Canada, where it may be subject to local laws.
We retain personal information for as long as needed for the purposes described in this policy and applicable legal, professional and recordkeeping requirements.
Access, corrections and questions
You may contact us to request access to or correction of your personal information, discuss your privacy choices or raise a concern. Privacy contact: Permit Works, info@permitworks.ca or 416 989 8900. We will review your request and explain any applicable limits.
Changes to this policy
We may update this policy to reflect changes in our practices or requirements. The latest version and its update date will appear on this page.
Permit Works
3575 14th Ave, Unit 18
Markham, Ontario L3R 0H6